Termos e Condições

Este acordo se aplica entre você, o usuário deste site e Drinks Sommelier, o(s) proprietário(s) deste site. Sua concordância em cumprir e estar vinculado às Cláusulas 1, 2, 4 – 11 e 15 – 25 destes Termos e Condições é considerada válida após seu primeiro uso do Site. As cláusulas 3 e 12 – 14 aplicam-se apenas à venda de Serviços. Se você não concorda em ficar vinculado a estes Termos e Condições, você deve parar de usar o Site imediatamente.
Nenhuma parte deste Site pretende constituir uma oferta contratual passível de aceitação. Seu pedido constitui uma oferta contratual e nossa aceitação dessa oferta é considerada como ocorrendo após o envio de um e-mail de confirmação para você indicando que seu pedido foi aceito.

1. Definições e Interpretação

Neste Contrato, os seguintes termos terão os seguintes significados:
“Conta”: significa coletivamente as informações pessoais, Informações de Pagamento e credenciais utilizadas pelos Usuários para acessar o Conteúdo Pago e/ou qualquer Sistema de comunicação no Site;
"Conteúdo": significa qualquer texto, gráficos, imagens, áudio, vídeo, software, compilações de dados e qualquer outra forma de informação capaz de ser armazenada em um computador que apareça ou faça parte deste Site;
"Instalações": significa coletivamente quaisquer instalações, ferramentas, serviços ou informações on-line que a Drinks Sommelier disponibilize através do Site agora ou no futuro;
"Serviços": significa os serviços disponíveis para você por meio deste site, especificamente o uso da plataforma de e-learning proprietária da Drinks Sommelier;
"Informações de Pagamento": significa quaisquer detalhes necessários para a compra de Serviços deste Site. Isso inclui, mas não está limitado a, números de cartão de crédito/débito, números de contas bancárias e códigos de classificação;
"Instalações": Significa Nosso(s) local(is) de negócios localizado(s) em [ENDEREÇO];
"Sistema": significa qualquer infraestrutura de comunicação on-line que a Drinks Sommelier disponibilize através do Site agora ou no futuro. Isso inclui, mas não está limitado a, e-mail baseado na web, quadros de mensagens, recursos de bate-papo ao vivo e links de e-mail;
"Usuário" / "Usuários": significa qualquer terceiro que acessa o site e não é empregado da Drinks Sommelier Ltd e atua no curso de seu emprego;
"Site": significa o site que você está usando atualmente (www.drinkssommelier.com) e quaisquer subdomínios deste site (por exemplo, subdomain.yourschool.com), a menos que expressamente excluído por seus próprios termos e condições; e
"Nós/nos/nosso": significa Drinks Sommelier, uma empresa constituída em [PAÍS] com o número de registro da empresa [CNPJ] , localizada em [Endereço].

2. Restrições de Idade

Pessoas menores de 18 anos devem usar este site apenas com a supervisão de um adulto. As informações de pagamento devem ser fornecidas por ou com a permissão de um adulto.

3. Clientes Empresariais

Estes Termos e Condições também se aplicam a clientes que adquirem Serviços no decorrer dos negócios.

4. Propriedade Intelectual

  • 4.1 Sujeito às exceções da Cláusula 5 destes Termos e Condições, todo o Conteúdo incluído no Site, a menos que seja carregado pelos Usuários, incluindo, entre outros, texto, gráficos, logotipos, ícones, imagens, clipes de som, videoclipes, compilações de dados , layout de página, código subjacente e software são propriedade de Drinks Sommelier, nossas afiliadas ou outros terceiros relevantes. Ao continuar a usar o site, você reconhece que tal material é protegido por [PAÍS] e propriedade intelectual internacional e outras leis aplicáveis.
  • 4.2 Sujeito à Cláusula 6, você não pode reproduzir, copiar, distribuir, armazenar ou de qualquer outra forma reutilizar o material do Site, a menos que indicado de outra forma no Site ou a menos que seja dada Nossa permissão expressa por escrito para fazê-lo.

5. Propriedade Intelectual de Terceiros

  • 5.1 A menos que expressamente indicado, todos os direitos de propriedade intelectual, incluindo, mas não limitado a, direitos autorais e marcas registradas, em imagens e descrições de produtos pertencem aos fabricantes ou distribuidores de tais produtos, conforme aplicável.
  • 5.2 Sujeito à Cláusula 6, você não pode reproduzir, copiar, distribuir, armazenar ou de qualquer outra forma reutilizar tal material, a menos que indicado de outra forma no site ou a menos que tenha permissão expressa por escrito para fazê-lo pelo fabricante ou fornecedor relevante.

6. Uso Justo da Propriedade Intelectual

O material do site pode ser reutilizado sem permissão por escrito, onde qualquer uma das exceções detalhadas no Capítulo III da Lei de Designs e Patentes de Direitos Autorais de 1988 se aplica.

7. Links para Outros Sites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Drinks Sommelier or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8. Links para Este Site

Aqueles que desejam colocar um link para este site em outros sites podem fazê-lo apenas na página inicial do site www.drinkssommelier.com sem nossa permissão prévia. Links profundos (ou seja, links para páginas específicas dentro do site) requerem Nossa permissão expressa por escrito. Para saber mais, entre em contato conosco por e-mail em meajuda@drinkssommelier.com ou ligue para o seguinte número: your_number.

 9. Uso de Instalações de Comunicações

  • 9.1 Ao utilizar qualquer Sistema no Site deverá fazê-lo de acordo com as seguintes regras. O incumprimento destas regras pode resultar na suspensão ou encerramento da sua Conta:
  • 9.1.1 Você não deve usar linguagem obscena ou vulgar;
  • 9.1.2 Você não deve enviar Conteúdo que seja ilegal ou censurável. Isso inclui, mas não está limitado a, Conteúdo abusivo, ameaçador, ofensivo, difamatório, anti-idade, sexista ou racista;
  • 9.1.3 Você não deve enviar Conteúdo com a intenção de promover ou incitar a violência;
  • 9.1.4 Aconselha-se que os envios sejam feitos em português, pois talvez não possamos responder a perguntas enviadas em outros idiomas;
  • 9.1.5 Os meios pelos quais você se identifica não devem violar estes Termos e Condições ou quaisquer leis aplicáveis;
  • 9.1.6 Você não deve se passar por outras pessoas, especialmente funcionários e representantes da Drinks Sommelier ou Nossas afiliadas; e
  • 9.1.7 Você não deve usar Nosso Sistema para comunicação em massa não autorizada, como "spam" ou "lixo eletrônico".
  • 9.2 Você reconhece que a Drinks Sommelier se reserva o direito de monitorar toda e qualquer comunicação feita para Nós ou usando Nosso Sistema.
  • 9.3 Você reconhece que Drinks Sommelier pode reter cópias de toda e qualquer comunicação feita para Nós ou usando Nosso Sistema.
  • 9.4 Você reconhece que qualquer informação que você nos enviar através do nosso sistema pode ser modificada por nós de qualquer forma e você renuncia ao seu direito moral de ser identificado como o autor de tais informações. Quaisquer restrições que você queira impor ao Nosso uso de tais informações devem ser comunicadas a Nós com antecedência e nos reservamos o direito de rejeitar tais termos e informações associadas.

10. Contas

  • 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
  • 10.1.1 all information you submit is accurate and truthful;
  • 10.1.2 you have permission to submit Payment Information where permission may be required; and
  • 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
  • 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Rescisão e Cancelamento de Contas

  • 11.1 Either Drinks Sommelier or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
  • 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Serviços, Preços e Disponibilidade

  • 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Drinks Sommelier correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
  • 12.2 Where appropriate, you may be required to select the required Plan of Services.
  • 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
  • 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
  • 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

13. Encomendas e Prestações de Serviços

  • 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Drinks Sommelier and you.
  • 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
  • 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
  • 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
  • 13.2.3 Relevant times and dates for the provision of the Services;
  • 13.2.4 User credentials and relevant information for accessing those services.
  • 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
  • 13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
  • 13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
  • 13.6 Drinks Sommelier shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
  • 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
  • Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
  • 13.8 Drinks Sommelier provides technical support via our online support forum and/or phone. Drinks Sommelier makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

14. Cancelamento de Pedidos e Serviços

We want you to be completely satisfied with the Products or Services you order from Drinks Sommelier. If you need to speak to us about your Order, then please contact customer care on [PHONE NUMBER], or by email at meajuda@drinkssommelier.com or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
  • 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Drinks Sommelier and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: meajuda@drinkssommelier.com. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
  • 14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
  • 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
  • 14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
  • 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

15. Privacidade

Use of the Website is also governed by Our Privacy Policy (www.drinkssommelier.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. Como usamos suas informações pessoais (proteção de dados)

  • 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
  • 16.2 We may use your personal information to:
  • 16.2.1 Provide Our Services to you;
  • 16.2.2 Process your payment for the Services; and
  • 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  • 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.

17. Isenções de Responsabilidade

  • 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Alterações nas Instalações e nestes Termos e Condições

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Disponibilidade do Site

  • 19.1 The Website is provided “as is” and on an “as available” basis. Drinks Sommelier uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  • 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitação de Responsabilidade

  • 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • 20.2 Nothing in these Terms and Conditions excludes or restricts .
  • 20.3 Nothing in these Terms and Conditions excludes or restricts Drinks Sommelier's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
  • 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. Nenhuma Renúncia

Caso qualquer parte destes Termos e Condições não exerça qualquer direito ou recurso aqui contido, isso não deve ser interpretado como uma renúncia a esse direito ou recurso.

22. Termos e Condições Anteriores

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Direitos de Terceiros

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Drinks Sommelier.

24. Comunicações

  • 24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to meajuda@drinkssommelier.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
  • 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

25. Lei e Jurisdição

Estes Termos e Condições e o relacionamento entre você e Drinks Sommelier serão regidos e interpretados de acordo com a Leis do Brasil e e você concorda em submeter-se à jurisdição exclusiva do [PAÍS].
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